Case management is a core component of sober living at Westport House – keeping residents accountable while encouraging the development of self-confidence, self-esteem, and self-discipline.
Recovery coaching and case management goes beyond therapy and 12-step sponsorship. An effective case manager is a leader, a mentor, a partner, a counselor, a spiritual guide and a cheerleader. Case managers at Westport House are passionate members of the 12-step recovery community, they exemplify what it means to “live in recovery”; acting as role models that clients can look up to and guide them through the challenges of early recovery.
Case managers are responsible for creating a recovery plan with the client, coordinating with clinicians, communicating with family, and meeting weekly with clients.
They hold clients accountable, helping to improve their performance in all areas, and teaching them (in practical terms) how to stay sober and enjoy life. They listen and contribute observations and questions, provide a road map for success and assist the client with achieving their desired goals. They also act as the primary contact for loved ones; coordinating weekly meetings keep family and significant others informed about their loved ones’ progress on the road to recovery.
Case management is individualized and client-focused. We understand that each person’s recovery is unique and what works for one may not work for another. Case managers concentrate on meeting the client where he is at now, where he wants to be, and holding him accountable to get there.